Assign Suppress Receipts

Occasionally, a donor may contact you to let you know that they don't want to receive a regular Thank You Receipt. Or, you may decide that you will not send receipts to a group of donors, for example, those donating by credit card. You can remove name records from the Thank You Receipt process, both printed and emailed by checking the Suppress Receipts check box in that donor's name record. You will find the Suppress Receipts check box field in the Development Management section of a name record.

 

 

Simply check the box and hit Save. From now one, when you print either printed or emailed receipts, Denari will not prepare a statement for this donor.

 

You can also check the box for a group of name records rather than going one by one. Click the gear icon at the top of the page and select 'Assign Suppress Receipt'.

 

 

First you must identify the group by creating a Classification and assign that to each name record. This is the best way for you to keep track of who has requested 'no receipts'. Now select it here and click the Assign button on the right. Denari will find the names with that classification and check the box.

 

You may find that when you print receipts a donor doesn't appear in the output. Start by checking that donor's Suppress Receipts check box. You may find that another staff member has checked the box.